mca Syllabus

Industrial Management
Code: HU 802
Contact: 3L
Credits: 3

Allotted Hrs:              39L

Human Resource Management: [8L
Recruitment and selection, Performance appraisal, Industrial Relations, Trade Union, Collective Bargaining

Organizational Behaviour:                                                                                       [8L
Different Schools of Management Thought : Scientific Management, Administrative Theory, Theory of Bureaucracy, Human Relations Theory(Elton Mayo). Motivation: Concept, Different Theories (Maslow, ERG, Herzberg, ) Communication: Purpose, process, Barriers to effective communication, Guidelines to make communication effective. Perception: Process, Importance, Factors influencing perception, Shortcuts for judging people- Halo effect, Stereotyping, Projection.

Quality Management:                                                                                               [6L
Concept, Dimensions for goods and services, Cost of Quality, Statistical Quality Control, Control Charts, Acceptance Sampling (single). Total Quality Management: Concept, benefits, Criticism. New Quality Tools: Kaizen, Six Sigma, Quality Circles. Productions

Management:                                                                                                             [5L
Concept. Difference from Operations Management, Types of Production( Mass, Batch, Project), Functions of Production Management. Productivity: Concept, Different Inputs and Productivity Measures, Effeciency and Effectiveness, Measures to increase Productivity.

Marketing Management:                                                                                          [6L
Basic Concepts of Marketing, Difference between Selling and Marketing, Elements of Marketing Mix- the 4 P’s. Marketing Environment: Mega Environment, Micro Environment, Internal Environment, Relevant Environment. Simple Marketing Strategies: SWOT Analysis, BCG Matrix, Industry Matrix.

Materials Management: [6L
Concept, Functions, EOQ Models- Wilson model, model with shortage, model with quantity discount, model without shortage , Selective Inventory Control—ABC, VED, FSN analysis

Books:
1. Industrial Management, Vol.1 L.C. Jhamb, EPH
2. Industrial Relations, Trade Unions & Labour Legislation - Sinha, Pearson Education Asia
3. Organizational Behaviour, S.P. Robbins, Prentice Hall
4. Productions and Operations Management, S. N. Chary, TMH
5. Marketing Management, Phillip Kotler, Prentice Hall/Pearson Education.
6. Productions and Operations Management, Joseph Monks,TMH